Terms of Sale
Terms of Sale
These Terms of Sale (including all documents to which these Terms of Sale link) apply to your purchase of goods from Columbia-Inland Corporation, doing business as “PumperCar” (“Company,” “we,” or “us”). Please review these Terms of Sale carefully as they control your purchase of products. If you do not wish to accept these Terms of Sale, do not order products or services offered on or through https://www.pumpercar.com/ (the “Website”).
By making a purchase on our Website, you represent and warrant that you are 18 years of age or older.
We accept most major credit cards through Shopify Payments and Stripe as payment methods. Payment transactions are processed by our third-party payment processors in accordance with our Privacy Notice.
If you wish to purchase any product made available through the Website (each such purchase, a “Transaction”), you may be asked to supply certain information relevant to your Transaction including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information. YOU REPRESENT AND WARRANT THAT YOU HAVE THE LEGAL RIGHT TO USE ANY CREDIT CARD(S) OR OTHER PAYMENT METHOD(S) UTILIZED IN CONNECTION WITH ANY TRANSACTION.
You grant the Company the right to provide information you provided in connection with the Transaction to our third-party payment processors to facilitate the completion of your Transaction. Verification of information may be required prior to the acknowledgment or completion of any Transaction.
- Shipping Policies
All orders shipping in the continental U.S. for in-stock items ship free of charge with ground shipping. For shipments to Alaska, Hawaii, and elsewhere in the world, please contact us to determine the best method and costs for shipping Products. For in-stock items, we use commercially reasonable efforts to fulfill orders within 2 business days. Please note that our warehouse is closed on weekends and major U.S. holidays. Please email firstname.lastname@example.org if you have a specific shipment request and we will do our best to accommodate.
We require a signature upon delivery for orders over $750 for your security and ours. If you have any questions, please let us know.
We are unable to modify or cancel your order once it has been placed and handed over to a third-party carrier for shipping. Thus, please make sure all information is correct before completing your order. If an order is sent back to us due to insufficient or incorrect address or due to no answer, the order will be canceled and subject to a 15% restocking fee or customer will have to pay for shipping again for any further delivery efforts requested by the customer.
We offer a 30-day warranty from the shipping date for any Product that experiences a manufacturer’s defect or a problem arising out of normal day-to-day use (the “Warranty”).
- Returns and Exchanges
You may exchange or return any Product in accordance with our Warranty. Outside of the 30-day Warranty period, exchanges and returns are not permitted. Once initiating an exchange or return, you have 30 days to ship your return that has not been assembled and the box not opened, or we will not accept the return.
Please allow 1 to 3 business days from the time your return is delivered to our warehouse for us to process a return. Please note that once we refund your original form of payment, the credit may take up to 7 business days to appear on your bank statement, depending on the bank. Any shipping charges you may have incurred are not refundable.
- Site Transactions
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
In the event we make a change to or cancel an order, we will attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
Last Modified: August 2023