FAQs
FAQs
Here are answers to some of the most frequently asked questions about Pumper Car® vehicles.
FAQs
Common Customer Questions
Yes. The Kinder model is slightly smaller to fit younger children and the Original model is for older children. If your child is between 2 to 5 years old, the Kinder model would be best. For children 5 to 12 years old, choose the Original™ model. Either Pumper Car vehicle will accommodate a child who weighs 300 pounds or less.
Maybe. The Pumper Car® Kinder™, Original™, and Uniflex™ models have received approval to use the healthcare HCPCS code A9300. Some insurance companies may cover part or all the cost of a Pumper Car unit that’s been prescribed to patients. We encourage you to talk with your child’s physician to see how a prescription for a Pumper Car vehicle at home would benefit your child, then call your insurance company to find out if the Pumper Car device would be covered.
Definitely! It’s a full-body workout for children of almost all abilities. And what’s great is that the kids just think they’re having fun while getting exercise.
Most children are able to figure out the push-pull rowing technique within a few minutes. Children with disabilities may need some adult guidance initially. However, once children understand the pushing and pulling technique of using both their arms and legs, they’re off racing around.
With our award-winning patented propulsion system, riders use both their arms and legs to achieve a full-body workout. Physical and occupational therapists around the country encourage their clients to use Pumper Car vehicles to help with the development of muscle strength, motor skills and balance, along with many other therapeutic benefits.
If you have questions or would like more supporting information, please contact us at info@pumpercar.com
Yes. All our models may be used in a gym, empty garage, or large area that is safe to operate this type of vehicle. Though we don’t recommend using the power assist indoors, the Luxe™ and Cruiser™ models can come with stationary stands that allow you to train on your vehicle indoors.
We anticipate the first shipment of the Cruiser, Luxe, and Ambiflex™ models to arrive in late summer or fall 2024. Sign up for the mailing list and we’ll notify you when these products become available.
Yes, with the Kinder, Original and Uniflex models there will be some assembly needed. Don’t worry. We’ve made the process as easy for you as possible. It only takes about 20 to 30 minutes to put together and soon you’ll be riding around. To assist you, we’ve created a how-to video showing how to put the vehicle together. And if you have any questions, don’t hesitate to call us.
We are working with our manufacturer on the Cruiser, Luxe, and Ambiflex models to determine if these products will require only minimal or no assembly at all.
Safety is our number-one concern and we’ve made sure that the Pumper Car vehicles meet or exceed all safety standards in the U.S. and Canada. For example, they:
- are easy to operate
- have non-slip handles
- include a brake
- are rated for riders up to 300 pounds
Additionally, the Pumper Car vehicles can’t roll backwards, are extremely durable, and very fun to ride.
We accept Visa, Mastercard, Discover, and American Express. Companies, nonprofits, and schools may also choose to pay with purchase orders.
Yes, if the product is shipped to an address within the continental United States.
Customers who want a Pumper Car model shipped to an address outside the continental United States will need to pay for the shipping costs. Contact us at info@pumpercar.com and we’d be happy to give you a quote for shipping costs.
No. We make every effort to ship each order within two business days after we receive it. Delivery typically occurs within five to ten business days.
We specifically designed these models so that a license isn’t necessary.
If you purchase either the Cruiser or Luxe model, you’ll have the option to add a trailer hitch. The Luxe vehicle can also have a cargo rack and/or dual seating.
Yes. Most doorways are 20” to 36” wide. The slender 18” frame of the Ambiflex scooter allows it to travel through narrow hallways and doorways easily. Furthermore, the Ambiflex model has a tight turning radius that allows riders to steer around most hall furniture.
As with any medical device, it’s important to consult your physician first. The Ambiflex model offers people the ability to get independent exercise to increase muscle strength while moving about during the day. This exercise can range from full-body, vigorous workouts to moderate activity for those with limited strength and physical capabilities. Some other the medical-related benefits of using the Ambiflex scooter include improved cardiovascular, joint and bone health, plus coordination.
Yes. Simply pull a lever under the seat to remove it from the vehicle, then lower the steering and propulsion column. The unit will fold down to about 12” high. This makes the Ambiflex scooter easy to place in a car’s trunk, back seat, or even a closet.